- Essays··8 min read
Twelve Thousand at Shoprite, No Baseline Underneath
Shoprite runs generative-AI tools across 12,000 employees — 6.9% of its 174,000-person workforce — through a proprietary routing gateway that dispatches each request to the least expensive capable model. The group has not published a pre-deployment baseline, a cycle-time figure, or a per-engineer throughput measure against which the programme can be audited. METR's second-round productivity data shows why that gap matters: the counterfactual is disappearing faster than the measurement apparatus can catch it.
enterprise-airetail-aiworkforce-productivityai-measurementRead - Essays··8 min read
Fluency Is Not a Subscription
The companies buying the most copilot seats are often the ones whose people are getting faster at being shallow. Getting smarter is a separate purchase. Fluency is not a subscription.
ai-skillsenterprise-productivityupskillingdeveloper-labourRead